Message On-Hold, Auto-Attendant & IVR Voiceover

If you're on hold, chances are Peter K. O'Connell may be keeping you company while you wait

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Whether callers are waiting on hold, navigating an IVR menu or reaching your voicemail, they hear a clear, friendly human voice representing your company.

Message On-Hold can also work as a marketing tool, informing callers about products, services and other useful information while they wait.

I provide the professional voice recordings and, when needed, licensed music for your telephone system.

What kinds of phone system voice recordings do I provide?

Message On-Hold
Information, marketing messages, promotions, business hours and other content callers hear while waiting.

IVR & Auto-Attendant
Clear, professional prompts that help callers navigate your phone system.

Voicemail & Business Greetings
Professional business voicemail greetings and messages for individuals, departments and company-wide voicemail.

Need specific audio specs? I can provide individual files formatted to meet the requirements of your telephone or VoIP system.

How do your phone system recordings get made?

Pretty simply...

1. Send me your script
Send the final copy along with any pronunciation notes, audio specifications or individual file requirements from your telephone or VoIP provider.

2. I record it
I'll professionally record your Message On-Hold, IVR, Auto-Attendant or voicemail voiceover at audio'connell Voiceover Talent studios.

3. You get your audio
I'll deliver the finished recordings in the audio format and individual files your system requires.

Need music for Message On-Hold? I can provide licensed music and mix it with your voice recording.

Need help with the script? I can help with that, too.

Telephone & VoIP Providers

Need a professional voice talent for your customers' phone systems?

I can work directly with you or your customer and deliver professionally recorded voice files to your technical specifications.

FAQ: Phone System Voiceover

What is Message On-Hold voiceover?

Message On-Hold voiceover is the recorded information callers hear while waiting on the phone. It can welcome callers and provide information about your company's products, services, hours, promotions or other useful information.

What is the difference between IVR and Auto-Attendant?

Both help callers navigate a telephone system. Auto-Attendant typically directs callers using prompts such as "Press 1 for Sales," while IVR systems can provide more interactive options and information. I provide the professional voice recordings used by both types of systems.

Can you record prompts for my existing phone system?

Yes. Send me your script along with the audio specifications provided by your telephone or VoIP provider, and I'll prepare the recordings for your system.

Can you provide each telephone prompt as a separate audio file?

Yes. If your system requires individual files for each prompt, send me the required naming convention and audio specifications.

What telephone and VoIP systems can you provide voice recordings for?

I can provide Message On-Hold, IVR, Auto-Attendant, voicemail and phone prompt recordings for businesses using many different telephone and VoIP systems, including RingCentral, 8x8, Avaya, Cisco, Nextiva, Vonage and others.

Just send me the audio specifications required by your system or provider, and I'll prepare the recordings accordingly.

Can you add music to Message On-Hold recordings?

Yes. I can provide licensed music and professionally mix it with your Message On-Hold voice recording.

Can you help write a Message On-Hold script?

Yes. If you don't already have a finished script, I can help develop Message On-Hold copy based on the information you want your callers to hear.

Do you work directly with telephone and VoIP providers?

Yes. I can work directly with telephone system and VoIP providers or with their customers, depending on how they prefer to manage the project.

Need a voice for your phone system?

Whether you need Message On-Hold, IVR, Auto-Attendant or voicemail recordings, let's get your phone system sounding professional.

Contact me here or call 716-572-1800 (or 919-283-1516) to find out how I can help improve your customers' phone experience with professional Message On-Hold, IVR, Auto-Attendant and voicemail recordings.

Hope this all helps.