Voice-Over for Message On-Hold, Auto-Attendants and IVR

If you're on hold, chances are Peter K. O'Connell may be keeping you company on the phone while you wait

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THE WORLD HAS A LOVE/HATE RELATIONSHIP with telephone Message On-Hold and Phone Prompts.

A person who dislikes ever being on-hold is probably the same person who has an on-hold or auto attendant voice system at their own business. It's just how we all work.

To be clear, I do not own or install the actual machines and software that operate Message On-Hold, Auto-Attendant and IVR systems. I strictly provide the voice and music for telephone recordings. So even if you think being on-hold is an unpleasant experience, at least I make it SOUND BETTER.

How do I work with companies on their phone system recordings?

Professional voice-over recordings can be used on most telephone systems in three ways:

On-Hold Messages } Increase your selling opportunities and reduce hang ups by telling waiting callers about monthly or quarterly specials

IVR and Auto-Attendant Prompts } Ease your staffing burdens, improve customer service and simplify the caller's telephone interaction with professional voice prompts

Voice Mail and Answering Messages } Voice mail greetings allow you to leave a professional impression when you're unavailable and ensure you get more messages and fewer hang ups

Sometimes business phone systems installers contact me on behalf of their clients. I work with companies like 8x8, AT&T, Avaya, Cisco, Grasshopper, Jive, Nextiva, Ooma Office, Phone.com, Phone Power, RingCentral, ShoreTel and Vonage. I also gladly work with local business phone systems providers too.

It doesn’t matter if it’s a hard wired phone system or VoIP Phone System as my audio files can be transferred to any system.

You, the business owner buying the phone system or just simply updating your phone service messaging, give me a script you've written with the information you want to share with your customers. I quote you a price for the project and upon your approval, your phone system greetings get produced (sometimes within 24 hours, depending on the scope of the project and my recording schedule).

If you like, I can include licensed music to make your message more impactful too.

And that’s it! Pretty fast and easy...but the final product makes your company sound great! PLUS you get important service and marketing messages out to your present and future customers.

Contact us here or call 716-572-1800 or speak to one of Peter's agents to find out how he can help improve your customers' phone experience.

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